Purposes:
This
screen allows MIMS users to see at a glance the collection tools associated
with a specific file.
Prerequisites:
1.
MIM
user must have applicable security authorization to view files.
The
following groups have access to this screen:
· Administrative Assistants
· Call Center Agents
· Collections Agents
· Collections Support Agents
· Compliance Agents
· Document Processing Agents
· Finance Agents
· Finance Support Agents
· Finance Trust Accountants
· MEP Senior Management
· Program Support Agents
· Provisional Agents
· Registration Agents
· ISO Agents
· ISO Support Agents
· Special Investigation Agents
· Supervisors/Team Leads
· Systems Administrators
Helpful Hints:
·
‘Alter
Criteria’ is used as a filter when the MIMS user wants to look at the history
of a specific collection tool.
·
MIMS
user ID on any collection file is the user who implemented the original
action. User ID for any one working on
a collection action, who is not the original user, will display with the
collection action.
Navigation
Collections è Collection Tool History
Procedure:
1.
Select
Collections Tab.
2.
Enter
a file number and click the ‘Get’ button.
Collection Tool History can view Active, Incomplete and closed
files. This will display all active
collection tools for the file and their status.
3.
To
review or update a collection tool click on the blue hyperlink under the Tool
column. This will take the MIMS user to
the specific enforcement tool screen.
4.
To
view the history of collection actions for the file, click the ‘Alter Criteria’
button. This will take the MIMS user to
the S38 History of Collection screen.
Screen Label |
Description/Instructions |
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MEP
File Number |
Enter
a file number. |
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|
Click
the Get button to display the Collection tool information about the file. |
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|
If
the file number is unknown click the Search button. |
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File
Number |
Displays
the file number of the current screen. |
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File
Status |
To
assist in the search of a File Status, Active, Closed or Incomplete can be
selected by using the drop down box. |
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Primary
Creditor |
This
is the creditor, who is named as the original creditor with MEP at the time
of registration. Displays formatted name
with the party number in brackets |
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Debtor |
The debtor is the party directed to make
payments to a creditor by a court order or agreement. Displays formatted name with the party
number in brackets. |
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Multi |
Indicator
to identify if party exists on multiple files. If
any parties on the file are related to more than one file then the Multi File
indicator is displayed |
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Alerts |
“More Alerts” hyperlink can be selected to
view currently active alerts. |
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Compliance
Level |
The Collection Progression defines the
compliance level on every file from 0-7.
MIMS automatically assigns these, but it is possible to manually
manipulate levels on Screen S84 Change Compliance. |
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Provisional
File |
These
are uniquely numbered files created to track and manage transmission of
Provisional Orders, which are granted in one Jurisdiction that must be
confirmed in another Jurisdiction. |
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|
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Issue
Date |
Displays
the date the collection tool was implemented. Displays
as YYYY-MM-DD where Y = Year, M = Month, D = Day. |
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Last
Update Date |
Displays
the last date the collection tool was reviewed or updated. Displays
as YYYY-MM-DD where Y = Year, M = Month, D = Day. |
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Tool |
Provides
a hyperlink to view the specific tool.
|
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Description |
Displays
the name of the collection tool implemented. |
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Status |
Displays
the status of the collection action (opened, closed etc.) |
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User |
Displays
the name of the original MIMS User who implemented the action. |
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|
When
click this takes the MIMS user to S38 History of Collection where the user
can filter the view of the various collection actions. |
ID |
Error
Message Description |
Action |
37 |
The
file specified does not exist. |
Check
file number is correct. |
66 |
File
Number entered is an invalid number. |
Check
file number is correct. |
195 |
The file number you are trying to
retrieve is not allowed on this screen. |
Only
MEP files are allowed, error appears if provisional file is selected. |